How Geico Denies Personal Injury Claims

Dealing With Geico After a Personal Injury Claim in Florida

As a personal injury attorney in Florida, I’ve seen firsthand how frustrating it can be for clients when their insurance claims, particularly with GEICO, are denied. GEICO, one of the largest auto insurers in the United States, is known for its aggressive advertising campaigns promising savings and convenience. However, when it comes to personal injury claims in Florida, many policyholders and accident victims find themselves facing unexpected denials or lowball settlement offers. So, why does GEICO deny so many personal injury claims in the Sunshine State? 

The Business of Insurance: Profit Over Payouts

At its core, GEICO is a for-profit company. Like all insurance providers, its primary goal is to maximize revenue while minimizing expenses. Personal injury claims represent a significant expense, often involving compensation for medical bills, lost wages, and pain and suffering. To protect its bottom line, GEICO employs various strategies to deny or reduce payouts on claims. This approach can lead to a high volume of denied claims in Florida, where car accidents are common due to heavy traffic and tourism.

Denying claims isn’t just a random occurrence. It’s a calculated business decision. By rejecting claims or offering settlements far below what victims deserve, GEICO is betting that many people won’t have the resources, knowledge, or persistence to fight back.

Common Reasons GEICO Denies Personal Injury Claims in Florida

While every case is unique, GEICO uses several recurring reasons to justify denying personal injury claims in Florida. Understanding these can help you anticipate their tactics and build a stronger case.

Insufficient Evidence

One of the most frequent reasons GEICO denies claims is insufficient evidence. Florida operates under a no-fault insurance system. Personal Injury Protection (PIP) coverage is supposed to pay for medical expenses and lost wages regardless of who caused the accident, up to a limit, typically $10,000. However, GEICO often requires claimants to provide extensive documentation, such as medical records, police reports, and witness statements, to prove the extent of their injuries and the validity of their claim. GEICO may seize the opportunity to deny the claim outright if there’s any gap in this evidence.

For example, if you didn’t seek immediate medical attention after an accident, GEICO might argue that your injuries weren’t serious or resulted from the crash. As an attorney, I always advise clients to document everything meticulously and seek medical care promptly to avoid giving GEICO an easy out.

Pre-Existing Conditions

GEICO frequently points to pre-existing conditions as a basis for denial. If you had a prior injury, like a bad back or a knee problem, they may claim that your current pain stems from that condition, not the accident. This tactic is prevalent in Florida, where many residents are older and may have a history of medical issues. Even if the accident aggravated an existing condition (which is compensable under Florida law), GEICO might still deny the claim unless you can provide clear medical evidence showing how the crash worsened your health.

At Williams Law, P.A., we work with medical professionals to demonstrate the link between the accident and your injuries, countering GEICO’s narrative.

Policy Exclusions and Limitations

Insurance policies are full of fine print, and GEICO is no exception. They may deny a claim by citing specific exclusions, limitations in your policy, or the at-fault driver’s policy if you file a third-party claim. For instance, if the accident involved an uninsured motorist and you didn’t purchase uninsured motorist (UM) coverage, GEICO could reject your claim. Similarly, if you failed to report the accident within a specific timeframe or didn’t comply with other procedural requirements, they might use that as grounds for denial.

Florida law requires drivers to carry PIP and property damage liability coverage, but additional coverage like bodily injury liability or UM is optional. GEICO often leverages these gaps in coverage to avoid paying out, leaving victims in a tough spot unless they have legal representation to challenge the denial.

Disputes Over Fault

Even though Florida’s no-fault system minimizes the role of fault in PIP claims, fault becomes critical when damages exceed PIP limits or when pursuing a claim against the at-fault driver’s insurance. GEICO may deny a claim by arguing that their insured wasn’t responsible for the accident, or that you, the claimant, were partially or fully at fault. Florida follows a modified comparative negligence rule, meaning your compensation can be reduced based on your percentage of fault. If GEICO can pin enough blame on you, they might deny your claim entirely or offer a lower settlement.

I’ve seen cases where GEICO’s adjusters dig through police reports, witness statements, or even social media posts to find anything that could shift blame. It’s crucial to avoid making statements that will be used against you and to let attorney handle communications with the insurer.

Bad Faith Tactics

Sometimes, GEICO’s denials cross into what’s known as “bad faith” or unreasonable practices designed to avoid paying legitimate claims. These could include delaying the claims process, refusing to investigate appropriately, or offering settlements far below what’s reasonable. Florida has laws, like the Unfair Claim Settlement Practices Act, to protect policyholders from such behavior, but proving bad faith often requires legal expertise and persistence.

In one notable case, a Florida jury awarded $2.9 million against GEICO in 2016 for bad faith after the company refused to settle a claim for a woman left in a coma despite clear evidence of the insured’s fault. Cases like this highlight GEICO’s willingness to push the boundaries, especially when they think claimants won’t fight back.

Alleged “Low Impact” Collisions

GEICO is notorious for denying claims from what they classify as “low impact” collisions, accidents with minimal visible vehicle damage. Their argument? You couldn’t be seriously injured if the car doesn’t look wrecked. This example overlooks the reality that soft tissue injuries, whiplash, or even concussions can occur without significant property damage. In Florida, where rear-end collisions and fender-benders are common, this tactic affects countless claimants.

Williams Law, P.A. has successfully countered this by presenting medical evidence and expert testimony showing that injury severity doesn’t always correlate with vehicle damage. GEICO’s reliance on this excuse often crumbles under scrutiny when appropriately challenged.

Why Florida Specifically?

Florida’s unique insurance landscape amplifies GEICO’s denial tendencies. The state’s no-fault system, combined with high accident rates and a large population of seasonal residents, creates a complex environment for claims. Additionally, Florida’s statute of limitations for filing a personal injury lawsuit is now two years (as of changes in 2023), which gives insurers like GEICO an incentive to delay or deny claims, hoping victims miss the deadline to sue. The prevalence of uninsured drivers (estimated at over 20% of Florida motorists) further complicates matters, as GEICO may deny claims if UM coverage isn’t in place.

GEICO’s Claims Process: Designed to Discourage

GEICO’s claims process itself contributes to the high denial rate. After an accident, they assign an adjuster who minimizes payouts. These adjusters look for any reason to deny or reduce a claim. They might request recorded statements (which you’re not legally required to provide unless litigation is involved) and twist your words to suggest your injuries aren’t serious. They’ll offer lowball settlements early on, banking on your immediate financial needs to pressure you into accepting less than you deserve.

In Florida’s no-fault system, you first turn to your own PIP coverage (up to $10,000), but if your injuries are severe or permanent, you can step outside that system to pursue the at-fault driver’s insurer. This is where denials spike. GEICO knows many claimants lack the resources or legal knowledge to push back, especially when medical bills pile up and recovery drags on.

How Our Florida Personal Injury Attorneys Can Help

If GEICO has denied your personal injury claim in Florida, don’t assume it’s the end of the road. As an experienced attorney, I’ve handled countless cases against GEICO and know their playbook inside out. Here’s how I can turn the tide:

  • Gathering Evidence: I’ll compile a rock-solid case with medical records, expert testimony, and accident reconstruction, if necessary, to counter their excuses.
  • Negotiating Aggressively: GEICO’s lowball offers don’t faze me—I’ll push for a settlement that reflects the full extent of your damages.
  • Filing a Lawsuit: If GEICO won’t budge, our firm takes them to court. They often settle once they see you’re serious, as trials are costly for them, too.
  • Fighting Bad Faith: If they’ve acted in bad faith, we will pursue additional damages under Florida law to hold them accountable.

Conclusion

Dealing with Geico (or any major insurer) after a personal injury accident in Florida can be challenging, especially if your injuries are serious and losses are extensive. It’s important to stay informed, be assertive, and consider having an advocate in your corner. GEICO denies many personal injury claims in Florida because it’s in their financial interest to do so. Insurance companies rely on claimants being overwhelmed, underinformed, or unable to fight back. But with the proper legal support, you can level the playing field.

At Williams Law, P.A., we fight for accident victims against big insurance companies like Geico. Contact us today for a free consultation, and let us help you get the compensation you deserve. Remember that having an experienced personal injury attorney by your side can significantly increase your chances of a successful outcome in your Geico personal injury claim. Call us at 1-800-451-6786 or fill out our online contact form.